ABOUT US
A family-run UK supplier built on trust.
For over two decades we've been supplying genuine plumbing and heating parts to trade professionals and homeowners across the UK backed by honest advice and a team that actually knows the kit.
Rajesh Vakapalli
Founder, Elite Plumbing & Heating Suppliers Ltd
OUR STORY
Inspired by Experience. Built for the Future.
Elite Plumbing & Heating Suppliers Ltd was founded by Rajesh Vakapalli, a qualified Electronics Engineer with a strong technical background and a passion for solving real-world problems.
Growing up, Rajesh was inspired by his late father, an experienced Instrumentation Engineer whose knowledge, work ethic, and commitment to quality left a lasting legacy. Those values continue to shape the way Elite operates today.
After building his own engineering and professional career in the UK, Rajesh recognised a common challenge faced by homeowners and heating engineers: boiler repairs are often expensive, and the cost of replacement parts can make repairing a heating system unnecessarily costly. Rather than accepting this as the norm, he saw an opportunity to build a business focused on quality, affordability, and sustainability.
Elite was established to provide customers with trusted alternatives through professionally refurbished boiler components, genuine new parts, and expert technical support. Every refurbished part is carefully inspected, tested, and quality checked before reaching the customer, helping to extend the life of valuable heating components while reducing unnecessary waste.
Today, Elite Plumbing & Heating Suppliers Ltd is building towards becoming one of the UK's most trusted engineering-led suppliers of plumbing and heating products, serving both trade professionals and homeowners with honesty, expertise, and exceptional customer service.
Our Vision
To become the UK's most trusted supplier of professionally refurbished and new plumbing and heating products, helping customers repair smarter, reduce waste, and save money without compromising on quality.
Our Promise
We believe quality heating repairs should be affordable and accessible to everyone. Every customer deserves:
- Genuine products from trusted manufacturers
- Professionally refurbished parts tested to high standards
- Fair and transparent pricing
- Honest technical advice
- Fast, reliable UK delivery
- Excellent customer service
“Elite was built on the belief that engineering knowledge should solve problems, not create expensive ones. Our goal is to make quality heating repairs more affordable, more sustainable, and more accessible for every customer.”
— Rajesh Vakapalli, Founder
What we stand for.
Genuine parts only
Direct from the manufacturer, with full UK warranty cover. No grey imports, no refurbished kit.
Get it tomorrow
Same-day dispatch on every order placed before 4pm, delivered nationwide with full tracking.
Real human support
Speak to a qualified engineer when you call — no scripts, no chatbots, no waiting on hold.
Fair trade pricing
Verified accounts unlock pricing that beats the merchants, with 30-day credit and bulk discounts.