ABOUT US

A family-run UK supplier built on trust.

For over two decades we've been supplying genuine plumbing and heating parts to trade professionals and homeowners across the UK — backed by honest advice and a team that actually knows the kit.

OUR STORY

From a single van to a national supplier.

Elite Plumbing & Heating Suppliers Ltd was founded by R Vakapalli with a simple aim — give UK installers honest pricing on genuine parts, without the inflated merchant markups. What started in Isleworth as a one-van operation has grown into a trusted national supplier serving thousands of trade and retail customers every month.

Every part we ship is sourced directly from the manufacturer. Every order is packed by a team who's been on the tools. And every customer gets the same straight-talking advice, whether they're picking up a single valve or fitting out an apartment block.

We're proud to be a family-run business, and we plan to stay that way. Quality, fair pricing, and lasting relationships with our customers will always come first.

"We sell what we'd happily fit in our own homes. Nothing more, nothing less."

— R Vakapalli, Founder
20+ Years in the trade
10,000+ Products stocked
20,000+ Customers served
4.8★ Average review

What we stand for.

Genuine parts only

Direct from the manufacturer, with full UK warranty cover. No grey imports, no refurbished kit.

Get it tomorrow

Same-day dispatch on every order placed before 4pm, delivered nationwide with full tracking.

Real human support

Speak to a qualified engineer when you call — no scripts, no chatbots, no waiting on hold.

Fair trade pricing

Verified accounts unlock pricing that beats the merchants, with 30-day credit and bulk discounts.